Sound knowledge on sales process, payment procedure, agreement, EMI procedure.
Both males and females are allowed to apply.
Ability to face new technology challenges.
Able to work in adverse situations.
Must be fluent in speaking, and writing in English.
Must be very good at email writing and communication over the telephone.
Furniture Background will get preference.
Ensure required service on time to customers for increasing their satisfaction along with increase company reputation.
Initiate improvement customer service by developing existing service procedures for enhancing customer satisfaction.
Attend to customer questions, complaints and facilitate satisfactory resolution as and when required.
Receive complaints from clients, resolve in accordance with company policy and management decisions as well as make the clients feel well.
Maintain long-term relationships with valued clients and bring referral customers to progress the business.
Liaison with back-office Operation Center.
Prepare the schedule of Fitter Man and monitor all the fitter's activities.
Maintain movement report of all customer support staff & fitter.
Responsible for customer support or repair work at customer points.
Sales and marketing with the customer over the phone, send product list to the customer and check and return emails.
Communicating courteously with customers by telephone, email, letter and face to face.
Investigating and solving customers problems/requirements which may be complex or long-standing problems that have been passed on by customer service assistants.
Keeping accurate records of discussions or correspondence with customers.
Analyzing statistics or other data to determine the level of customer service your organization is providing.
Leading or supervising a team of customer service staff.
Work at office
Full Time
Dhaka
To support factory capital projects through project reporting, implementation tracking, investment analysis, and identifying process improvements to enhance efficiency and effectiveness in project outcomes.
Euro Staffs, founded in 2019, is a non-profit organization based in New York that specializes in academic and professional career development. Operating in over 60 countries, it functions as a vertical search engine, aggregating job and institutional admission listings from various sources. The platform generates revenue through premium services for employers, while job seekers can apply for jobs and use resume-related features.