Experience Requirements
Additional Requirement
Job Context
We are seeking for an individual who will be involved in L2/L3 operational support of different business applications, database management and service administration.
Responsibilities
L2/L3 operational support for Core Insurance Database.
Management and L1/L2 support for other business applications.
Build database systems with high availability and quality based on each end user’s specialized role.
Define user permissions and enable data distribution to the correct users in the appropriate format and in a timely manner.
Minimize database downtime and optimize parameters for fast query responses.
Provide proactive and reactive data management support and training for users.
Monitor database performance, implement changes, and apply patches and version updates as needed.
Perform regular tests and evaluations to ensure data security, privacy, replication, and integrity.
Validate data and conduct extensive testing to maintain data security, privacy, and integrity to enhance user experience.
Escalate issues to L3 support when change management is required.
Update information on applications and websites as per business needs.
Develop websites, update patches, ensure security, and monitor performance.
Actively engage in project implementation.
Collaborate closely with vendors to maintain strong working relationships.
Conduct IT-related training sessions.
Maintain and update technical documentation and SOPs.
Participate in cross-functional activities.
Technical Requirements
Strong working experience with MSSQL, MySQL, MongoDB, Oracle etc.
Experience in application/system implementation projects
Strong technical skills in Cpanel, PHP, WordPress.
Excellent analytical and problem-solving skills
Working experience in Windows Server and Linux environment (Ubuntu, CentOS, RedHat)
As per company policy
Work at office
Full Time
Dhaka (Mohakhali)