Database & Application Specialist, IT Operations

BDT(Tk)  Negotiable Full time on site
Database & Application Specialist, IT Operations
Job Description

Requirements

Education
  • Bachelor/Honors
  • Bachelor in CS/CSE/IT or relevant field
Experience
  • At least 3 years
Additional Requirements

Experience Requirements

  • At least 3 years of job experience mostly in Database Administration and Application support.

Additional Requirement

  • Possess strong technical knowledge in handling L2/L3 business application support.
  • Experience in mail service (Zimbra, O365).
  • Excellent analytical and problem-solving skills.
  • Good Communication skill.
  • Ability to multitask in a fast-paced environment.
  • Excellent ability to learn and articulate software-related and technical concepts.

Responsibilities & Context

Job Context

We are seeking for an individual who will be involved in L2/L3 operational support of different business applications, database management and service administration.

Responsibilities

  • L2/L3 operational support for Core Insurance Database.

  • Management and L1/L2 support for other business applications.

  • Build database systems with high availability and quality based on each end user’s specialized role.

  • Define user permissions and enable data distribution to the correct users in the appropriate format and in a timely manner.

  • Minimize database downtime and optimize parameters for fast query responses.

  • Provide proactive and reactive data management support and training for users.

  • Monitor database performance, implement changes, and apply patches and version updates as needed.

  • Perform regular tests and evaluations to ensure data security, privacy, replication, and integrity.

  • Validate data and conduct extensive testing to maintain data security, privacy, and integrity to enhance user experience.

  • Escalate issues to L3 support when change management is required.

  • Update information on applications and websites as per business needs.

  • Develop websites, update patches, ensure security, and monitor performance.

  • Actively engage in project implementation.

  • Collaborate closely with vendors to maintain strong working relationships.

  • Conduct IT-related training sessions.

  • Maintain and update technical documentation and SOPs.

  • Participate in cross-functional activities.

Technical Requirements

  • Strong working experience with MSSQL, MySQL, MongoDB, Oracle etc.

  • Experience in application/system implementation projects

  • Strong technical skills in Cpanel, PHP, WordPress.

  • Excellent analytical and problem-solving skills

  • Working experience in Windows Server and Linux environment (Ubuntu, CentOS, RedHat)


Skills & Expertise


Compensation & Other Benefits

  • Mobile bill, Weekly 2 holidays, Insurance, Gratuity, Provident fund, Performance bonus, T/A
  • Salary Review: Yearly
  • Festival Bonus: 2

As per company policy

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Mohakhali)

Job Highlights

We are looking for a dynamic talent who will be the responsible in Data Entry Officer (ERP Software)