The applicants should be good at the following areas:
Job Description:
We are looking for a passionate and energetic Customer Experience Agent to join our growing team. In this role, you will be the face of Head Gear, interacting directly with customers to ensure a seamless and positive shopping experience. From assisting with inquiries to resolving any challenges, you’ll be the go-to person for creating lasting impressions and elevating customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and social media platforms
Manage and resolve customer complaints and issues effectively
Guide customers through the product selection process and provide after-sales support
Maintain a positive and empathetic attitude towards customers at all times
Collaborate with internal teams to ensure timely and accurate order fulfillment
Collect and analyze customer feedback to improve service quality
Work at office
Full Time
Dhaka
DON'T APPLY IF YOU CAN NOT SPEAK ENGLISH FLUENTLY
Office Hours: Monday - Friday | 8:00PM to 6:00AM (NIGHT SHIFT)
Euro Staffs, founded in 2019, is a non-profit organization based in New York that specializes in academic and professional career development. Operating in over 60 countries, it functions as a vertical search engine, aggregating job and institutional admission listings from various sources. The platform generates revenue through premium services for employers, while job seekers can apply for jobs and use resume-related features.