Customer Service Officer

BDT(Tk)  Negotiable Full time on site
Customer Service Officer
Job Description

Requirements

Education
  • HSC
Additional Requirements
  • Age 18 to 30 years

Responsibilities & Context

  • Answering incoming calls from customers and ensuring instant customer satisfaction.

  • Respond to customer inquiries.

  • Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.

  • Troubleshoot/ helping to resolve customer service problems.

  • Provide general information.

  • Maintaining a high standard of call quality as per the requirement of the organization.


Skills & Expertise


Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Khilkhet)

Job Highlights

  • DON'T APPLY IF YOU CAN NOT SPEAK ENGLISH FLUENTLY

  • Office Hours: Monday - Friday | 8:00PM to 6:00AM (NIGHT SHIFT)