BDT(Tk) Tk. 15000 - 17000 (Monthly) Full time on site

At least 1 year
The applicants should have experience in the following business area(s):
E-commerce, F-commerce
Freshers are also encouraged to apply.

Proven experience in a customer service role.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and a customer-focused mindset.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficiency in using messenger platforms, email, and CRM software.
A positive attitude and a willingness to learn.

We are seeking a motivated and enthusiastic Customer Service Executive to join our team. The ideal candidate will be responsible for:

Primary Responsibilities:

Key Duties:

Handling customer inquiries and resolving their issues in a timely and efficient manner.
Maintaining accurate records of customer interactions and transactions.
Communicating with customers to provide information about products/services.
Following up with customers to ensure their satisfaction.
Collaborating with team members to improve customer service practices.

Work at office

Full Time

Only Male

Dhaka (Nikunja)