Customer Relationship Officer (Only Female)

BDT(Tk)  Tk. 12000 - 20000 (Monthly) Full time on site
Customer Relationship Officer (Only Female)
Job Description

Requirements

Education
  • Master of Business Administration (MBA).

  • Bachelor of Business Administration (BBA).

Experience
  • 1 to 3 years
  • The applicants should have experience in the following business area(s):
    Manufacturing (FMCG)
Additional Requirements
  • Age at least 25 years
  • The applicants should have experience in the following business area(s) : Call center

  • Excellent written and verbal communication skills.


Responsibilities & Context

  • Should be able to handle visitors in a proper and polite manners.
  • Receiving customer queries and forwarding to concern department.
  • Collecting information from the customer and inputting this correctly and appropriately on the database.
  • Provide product information to the customer
  • High on energy and enthusiastic to ensure quality of service to our customers
  • Receiving customer complaints and input those in the system for necessary measures
  • Develop and maintain close relationship with both existing and potential customers.
  • Ask questions to understand customer requirements and provide them information about the resolution of the same / close files.
  • Reporting day to day activities to the concern authority.
  • Organize and attend outdoor business meeting when necessary.

Skills & Expertise


Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka

Job Highlights

  • DON'T APPLY IF YOU CAN NOT SPEAK ENGLISH FLUENTLY

  • Office Hours: Monday - Friday | 8:00PM to 6:00AM (NIGHT SHIFT)