Customer Relationship Officer (Male)

BDT(Tk)  Tk. 12000 - 20000 (Monthly) Full time on site
Customer Relationship Officer (Male)
Job Description

Requirements

Additional Requirements
  • Age at most 35 years
  • This Job is all about communication skills patience & dedication.

  • Educational background doesn't really matter as long as you speak GOOD ENGLISH.


Responsibilities & Context

Job Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner.

  • Make Outbound calls to USA/Canada and handle different topics according to the communication script.

  • Identify customers' needs, clarify information, research every issue and provide solutions.

  • Ask questions to understand customer requirements and close Appointment

  • Meet personal/team qualitative and quantitative targets.

  • Strong phone and verbal communication skills, along with active listening.

  • Familiarity with CRM systems and practices.

  • Ability to multi-task, set priorities and manage time effectively.

𝗝𝗼𝗯 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Plot: 06, Block: A, Sec: 06, Main Road: 01, Mirpur Housing State, Mirpur, Dhaka-1216(opposite stadium 5 no gate,Raw nation building lift 5 )

Dhaka (Mirpur-2)


Skills & Expertise


Compensation & Other Benefits

  • Weekly Holidays: 2 Days off per week.

  • Performance Bonus

  • Festival Bonus: 2 per year

  • Highly attractive Sales Bonus

  • Guaranteed One-Time Payment

  • Salary Review Every 6 Months

  • Exclusive training will be provided for free.

  • Attendance Bonus: 2,000 Tk

  • Transport Allowance: 2,000 Tk after 6 months of employment

  • Free Snacks and Coffee

  • Annual Retreats, Event Celebrations & Tours ( Every Six Months)

  • Yearly Two Domestic Tours

  • Experienced Executives have an opportunity to become a Team Leader & Sales Manager.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Mirpur 2)

Job Highlights

  • DON'T APPLY IF YOU CAN NOT SPEAK ENGLISH FLUENTLY

  • Office Hours: Monday - Friday | 8:00PM to 6:00AM (NIGHT SHIFT)