Customer Relationship Officer (Female)

BDT(Tk)  Tk. 12000 - 20000 (Monthly) Full time on site
Customer Relationship Officer (Female)
Job Description

Requirements

Additional Requirements
  • This job requires excellent communication skills, patience, and dedication.

  • Educational background is not a priority as long as you have good English skills.


Responsibilities & Context

Job Responsibilities:

  • Follow communication scripts when handling different topics.

  • Identify customer needs, clarify information, research issues, and provide solutions.

  • Build sustainable relationships and engage with customers.

  • Deliver information about the company’s offerings to clients.

  • Provide proactive customer outreach.

  • Handle customer complaints professionally.

  • Collect and analyze customer feedback.

  • Demonstrate strong phone and verbal communication skills, along with active listening.

  • Ability to multitask, set priorities, and manage time effectively.

Job Location: Plot: 06, Block: A, Sec: 06, Main Road: 01, Mirpur Housing State, Mirpur, Dhaka-1216(opposite stadium 5 no gate,Raw nation building lift 5 )


Skills & Expertise


Compensation & Other Benefits

  • Festival Bonus: 2

  • Highly attractive sales bonuses

  • Weekly 1-day holiday

  • Exclusive free training provided

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka (Mirpur 2)

Job Highlights

  • DO NOT APPLY IF YOU CANNOT TEXT IN ENGLISH FLUENTLY.

  • Office Hours: Monday - Friday | 9:00 AM - 6:00 PM (Day Shift)