Excellent communication and interpersonal skills·
Previous experience in a call Centre or customer service role is preferred. Freshers are also encourage to apply.
Strong problem-solving skills and ability to work under pressure·
Proficiency in MS Office and CRM software·
Ability to multitask and prioritize workload·
Fluency in English & Bangla.
Manage day-to-day customer inquiries, ensuring efficient and effective resolutions.
Respond to customer inquiries and provide timely and accurate information.
Resolve customer complaints and issues in a timely manner.
Assist in developing and implementing communication strategies to promote company products and services.
Work closely with other teams to ensure smooth customer service operations.
Update and maintain customer database with accurate information.
Coordinate with other departments to ensure smooth communication flow.
Ensure a positive customer experience by being responsive, courteous, and professional.
Maintain up-to-date knowledge of company products, services, and policies.
Work at office
Part Time
Dhaka (Banani)
Bachelor/Degree or equivalent educational qualification.
Prior experience in healthcare customer support is an advantage.
Excellent communication skills in Bangla and English.
Basic computer knowledge, including MS Office applications.
Euro Staffs, founded in 2019, is a non-profit organization based in New York that specializes in academic and professional career development. Operating in over 60 countries, it functions as a vertical search engine, aggregating job and institutional admission listings from various sources. The platform generates revenue through premium services for employers, while job seekers can apply for jobs and use resume-related features.