Respond to customer inquiries via phone, email, and chat.
Provide accurate and timely information about products and services.
Handle customer inquiries related to healthcare products and services.
Provide accurate information on healthcare solutions and support.
Resolve customer issues with empathy and professionalism.
Maintain detailed records of customer interactions.
Collaborate with team members to improve customer service.
Follow up with customers to ensure their issues are resolved.
Work at office
Full Time
Dhaka (Motijheel)
Bachelor/Degree or equivalent educational qualification.
Prior experience in healthcare customer support is an advantage.
Excellent communication skills in Bangla and English.
Basic computer knowledge, including MS Office applications.
Euro Staffs, founded in 2019, is a non-profit organization based in New York that specializes in academic and professional career development. Operating in over 60 countries, it functions as a vertical search engine, aggregating job and institutional admission listings from various sources. The platform generates revenue through premium services for employers, while job seekers can apply for jobs and use resume-related features.