Requirements

Additional Requirements

• Age 25 to 35 years

• Proven experience in a senior executive leadership role in the travel, tourism, or hospitality industry.
• Strong financial acumen and experience in managing large-scale budgets.
• Excellent leadership, negotiation, and decision-making skills.
• In-depth knowledge of travel regulations, industry trends, and global market dynamics.
• Exceptional customer service orientation and problem-solving abilities.
• Ability to lead digital transformation in travel and tourism operations.
• Excellent communication and stakeholder management skills.

Work Environment & Context:

• This role requires frequent travel, both domestically and internationally, to manage partnerships and oversee operations.
• Fast-paced and dynamic industry requiring adaptability to changing market trends.
• High level of responsibility, requiring strategic thinking and resilience to navigate challenges in the tourism sector.
• Collaboration with a diverse team of professionals across different departments and geographic locations.

Performance Metrics & Success Indicators:

• Growth in revenue and profitability.
• Expansion of market presence and customer base.
• Improvement in customer satisfaction ratings and brand reputation.
• Strengthening partnerships and business collaborations.
• Achievement of operational efficiency and cost reductions.
• Employee engagement and retention rates.

Responsibilities & Context

Strategic Leadership:

• Develop and implement a long-term strategic plan that aligns with the company’s mission and growth objectives.Identify market trends, competitive landscape, and emerging opportunities to enhance business expansion.Establish strategic partnerships with airlines, hotels, tourism boards, and local/international travel agencies.Ensure that company policies, strategies, and operations align with legal and regulatory requirements.

Financial Management & Profitability:

• Drive revenue growth and profitability while maintaining financial discipline.
• Develop and oversee annual budgets, financial forecasts, and cost control measures.
• Monitor and optimize financial performance, ensuring operational efficiency and cost-effectiveness.
• Build and maintain strong relationships with investors, stakeholders, and financial institutions to secure funding and capital investments.

Business Development & Expansion:

• Identify new business opportunities, including expansion into new markets and service diversification.
• Innovate travel packages, experiences, and digital platforms to attract customers.
• Oversee marketing, branding, and sales strategies to boost customer engagement and loyalty.
• Utilize data analytics and market research to drive decision-making and revenue growth.

Operational Excellence & Customer Experience:

• Ensure high-quality customer service and satisfaction by implementing efficient operational processes.
• Adopt new travel technologies and digital solutions to enhance customer experience.
• Oversee risk management strategies to ensure traveler safety and compliance with industry standards.
• Optimize logistics, itinerary planning, and on-ground support for seamless travel experiences.

Leadership & Talent Management:

• Build and lead a high-performing team with a customer-centric approach.
• Foster a positive, inclusive, and innovative workplace culture.
• Provide guidance, training, and development programs for employees.
• Implement performance management systems and reward top talent.

Compliance & Industry Standards:

• Ensure adherence to local and international travel regulations.
• Maintain relationships with regulatory authorities, tourism boards, and industry associations.
• Promote ethical business practices, sustainability, and corporate social responsibility initiatives.