Assistant Project Manager

BDT(Tk)  Negotiable Full time on site
Assistant Project Manager
Job Description

Requirements

Education
  • Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in Information Technology
Experience
  • 4 to 7 years
Additional Requirements
  • Age 27 to 32 years

Responsibilities & Context

Quality Assurance:

  • Conduct comprehensive testing of platforms to ensure functionality, performance, and reliability.
  • Perform regular late-night UATs to validate new features and updates
  • Identify, document, and track defects and issues, ensuring timely resolution.

Service Operations:

  • Manage and resolve complaint tickets, ensuring a high level of customer satisfaction.
  • Collaborate with cross-functional teams to diagnose and resolve operational issues.
  • Develop and implement operational processes to improve efficiency and effectiveness.

Collaboration and Communication:

  • Work closely with product, and support teams to ensure seamless operations.
  • Provide clear and concise communication to stakeholders regarding issues, resolutions, and updates.
  • Contribute to continuous improvement initiatives.

Documentation and Reporting:

  • Maintain detailed documentation of testing processes, results, and operational procedures.
  • Generate regular reports on QA and track performance and identify areas for improvement.

Skills & Expertise


Compensation & Other Benefits

  • T/A, Mobile bill, Weekly 2 holidays, Provident fund
  • Salary Review: Yearly
  • Festival Bonus: 2

Other facilities will be as per company policy

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

Job Highlights

  • Strong understanding of QA methodologies, tools, and processes.

  • Excellent problem-solving skills and attention to detail.

  • Ability to work independently and manage multiple tasks

  • Willingness to work late-night shifts for UATs.