Assistant Officer, Business Development

BDT(Tk)  Negotiable Full time on site
Assistant Officer, Business Development
Job Description

Requirements

Education
  • Bachelor/Honors, Higher Secondary, Diploma
Experience
  • 1 to 2 years
  • The applicants should have experience in the following business area(s):
    Software Company, IT Enabled Service, ISP
  • Freshers are also encouraged to apply.
Additional Requirements
  • Age 20 to 30 years

Responsibilities & Context

Market Expansion and Lead Generation:

  • Identify and evaluate potential residential areas or communities for broadband service expansion.
  • Generate leads through local market visits, door-to-door campaigns, and online inquiries.
  • Build a database of potential customers and regularly update Online Sheet.

Sales and Customer Acquisition:

  • Promote and sell Dour broadband home internet packages to individual households.
  • Conduct face-to-face meetings, phone calls, and follow-ups to convert leads into customers.
  • Present tailored internet solutions based on customer preferences, budget, and location.

Promotional Campaigns and Outreach:

  • Collaborate with the marketing team to organize community-level campaigns or events.
  • Distribute flyers, brochures, and digital materials to increase awareness of Dour broadband services.
  • Represent the company at local promotional events and respond to customer inquiries on-site.

Customer Relationship Management:

  • Build strong relationships with customers to drive retention and gather referrals.
  • Respond promptly to customer inquiries, resolve issues, and escalate technical problems to the support team.
  • Collect feedback on customer satisfaction and suggest improvements to service offerings.

Data Analysis and Reporting:

  • Track sales performance and maintain records of customer interactions and sales progress.
  • Analyze customer data to identify patterns or opportunities for upselling or cross-selling.
  • Prepare regular reports on sales achievements, market feedback, and competitor activities.

Collaboration with Internal Teams:

  • Work closely with the technical team to ensure timely installation and activation of home broadband connections.
  • Coordinate with the billing department to facilitate smooth payment processes for new customers.
  • Communicate customer-specific requirements to the service delivery and support teams.

Compensation & Other Benefits

  • Gratuity, Tour allowance, Mobile bill, T/A
  • Salary Review: Yearly
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Anywhere in Bangladesh, Bhola, Dhaka, Gaibandha, Gazipur, Jashore, Jhenaidah, Kushtia, Satkhira, Dhaka (Banani, Dhanmondi, Gulshan, Lalmatia, Mohammadpur), Kushtia (Bheramara)

Job Highlights

Attractive Compensation & Benefit package

Opportunity for learning, development & growth

Be part of a growing business conglomerate in the country