Senior/ Service Engineer (Solar System and Solar IPS)

Full time on site
Senior/ Service Engineer (Solar System and Solar IPS)
Job Description

Requirements

Education
  • Bachelor of Science (BSc)
  • B.Sc/ Diploma in EEE.

Experience
  • At least 2 years
  • The applicants should have experience in the following business area(s):
    Electronic Equipment/Home Appliances, Automobile
Additional Requirements
  • Age at least 25 years
  • Able to frequent field/customer visit.

  • Must be able to drive motorcycle.

  • On-hand experience as service engineer in Solar System/ IPS System.


Responsibilities & Context

ACI Motors is hiring After-Sales Service Engineer for Its Solar System and Solar IPS business who will expand the service network across the country for customers and ensure desired customer satisfaction level. Major responsibilities are -

  • Frequent field visit to customers to provide maintenance/ service for Solar and Solar IPS.
  • Ensure product knowledge and proper product detailing to customers.
  • Manage & address customer complaints, handle critical customers and ensure customer satisfaction level.
  • Expand service network/mechanics for Solar and Solar IPS and ensure after-sales service quality in field level.
  • Ensure verification of defective products in dealer/retailer shops, provide reports and manage replacing/repairing as per company policy.
  • Assist in marketing activities as required.

Skills & Expertise


Compensation & Other Benefits

  • T/A, Mobile bill, Tour allowance, Profit share, Provident fund, Insurance, Gratuity
  • Salary Review: Yearly
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Anywhere in Bangladesh