Service Engineer - Sales & Services

BDT(Tk)  Negotiable Full time on site
Service Engineer - Sales & Services
Job Description

Requirements

Education
  • Bachelor in Engineering (BEngg), Diploma in Engineering
Experience
  • At least 5 years
Additional Requirements
  • Age 24 to 40 years


Responsibilities & Context

Brief Description: We are looking for a skilled Service Engineer with a decent experience in the animal & aqua feed industry. If you have hands-on troubleshooting experience of Feed Industry Machineries and a passion for solving technical challenges, we want to hear from you!

Job Responsibilities:

  • Install machinery items at customer sites, ensuring proper setup and functionality.

  • Perform preventive maintenance and inspections to maintain equipment performance.

  • Troubleshoot and diagnose technical issues, implementing timely repairs and adjustments.

  • Serve as the primary technical contact for customer inquiries and service requests.

  • Provide on-site technical support, troubleshooting, and training to customers and end-users.

  • Respond to service calls and emergencies promptly, ensuring minimal downtime.

  • Maintain accurate service records, including installation reports, maintenance logs, and repair documentation.

  • Prepare service reports and documentation for customers and internal use.

  • Ensure service activities comply with company standards, safety regulations, and industry best practices.

  • Conduct quality inspections and tests to verify equipment performance and reliability.

  • Implement corrective actions and improvements to enhance service quality.

  • Coordinate with customer’s regarding parts and logistics teams to ensure availability of necessary parts and materials.

  • Stay updated on new technologies, products, and industry trends related to machinery items.

  • To carry out other related work assigned by management.

  • Be flexible of switching between different work discipline if workload is needed in other Areas.

Candidates Additional Requirements:

  • Results-oriented with a positive outlook·

  • Clear focus on high quality and business profit

  • Comfortable in a dynamic and international environment

  • Excellent planning and time management skills

  • Self-driven

  • Customer oriented

  • Good with numbers

  • Good team working skills

  • Good Project management skills

  • Negotiation skills


Skills & Expertise


Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Anywhere in Bangladesh, Dhaka

Job Highlights

  • You can work in a Japanese-based multinational company with more than 130 talented employees.

  • You can have the opportunity to work with Japanese, Indian, and other foreigners.