Senior Customer Service Executive

BDT(Tk)  Tk. 20000 - 40000 (Monthly) Full time on site
Senior Customer Service Executive
Job Description

Requirements

Education
  • Bachelor/Honors
Additional Requirements
  • Age 22 to 35 years
  •  Client communication (regular updates, building relationships) Working as per their preferences Regular reporting to management by preparing regular report sheets.
  •  Customer feedback analysis and report analysis and telemarketing .
  • Skilled people will be given priority.
  • Expert in Communication, skilled , Smart, Dynamic, and Dedicated.
  • Height: Minimum 5 feet 1 inches.
  • experience in others marriage media.

Responsibilities & Context

  • Manage online/offline customer queries over the phone and need to manage proper information.

  • Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.

  • Have Expertise in Marketing & Communication.Identify customer needs, clarify information, and provide solutions Need to be fluent in English.

  • Other works assigned by the management.

  • Attending office meetings for grooming.


Skills & Expertise


Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka (GULSHAN 1, Lalmatia)

Job Highlights

  • Extra priority for foreign graduates.

  • if anyone knows university applications & visa processing they get top priority.