Senior Call Center Agent (For International Campaign)

BDT(Tk)  Tk. 20000 - 25000 (Monthly) Full time on site
Senior Call Center Agent (For International Campaign)
Job Description

Requirements

Education
  • A Level, Bachelor of Business Administration (BBA), O Level
  • American International University Bangladesh,North South University,Independent University, Bangladesh,BRAC University,Uttara University students will get preference
Experience
  • 3 to 5 years
  • The applicants should have experience in the following business area(s):
    Telecommunication, Call Center
Additional Requirements
  • Age at most 35 years
  • Experience in B2B, B2C Cold Calling, Telemarketing in Any International Call Center will get higher priority.
  • Fluently Speaking English and Good sales ability is MUST.
  • Excellent communication skill.
  • The patience and ability to engage customers in conversation.
  • Working knowledge of relevant computer software.
  • The ability to handle rejection and stress in soliciting customers.

Responsibilities & Context

  • The Telemarketing Representative’s responsibilities include contacting potential customers to close sales, and documenting customer information, purchases, and reactions.

  • The Telemarketing Representative must have excellent communication skills as well as sales ability and should be meticulous in keeping records, also be able to handle all aspects of making a sale.

  • You need to answer outbound B2B/ B2C calls from USA to sell our product & services.

  • You need to ask questions to understand customer requirements and close the deal.

  • You need to be receiving calls & customers enquiries to sale our products/service over telephone as per the instruction provided.

  • Applicant needs to work for night shift 5-6 days a week ( 8 PM – 6 AM Bangladesh Local Time).


Skills & Expertise


Compensation & Other Benefits

  • T/A, Performance bonus, Weekly 2 holidays, Over time allowance
  • Salary Review: Half Yearly
  • Transport Allowance 2000 BDT

  • Attendance 2000 BDT

  • Sales Bonus : 3000 to 10000 BDT [ Based on performance ]

  • Punctuality Bonus 1000 BDT [ If you attend office everyday in time and follow Professionalism ]

  • Prayer Bonus 1000 BDT [ For those who Pray 5 times a day ]

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka (Khilkhet)

Job Highlights

  • We are 360-SUPPORTS" a growing international call center looking for Experienced Telemarketing Representative & English Medium Students for USA Based campaigns responsible for soliciting sales over the telephone, who must be Fluent in English.