Operation Manager-Retail Store and Clothing Brand

BDT(Tk)  Negotiable Full time on site
Operation Manager-Retail Store and Clothing Brand
Job Description

Requirements

Education
  • Bachelor of Business Administration (BBA), Master of Business Administration (MBA)
  • Bachelor of Business Administration (BBA), Master of Business Administration (MBA).

Experience
  • At least 8 years
  • The applicants should have experience in the following business area(s):
    Retail Store
Additional Requirements
  • Age 35 to 45 years

Responsibilities & Context

We are looking Operational Manager Specialized for Retail store and opening new clothing brand.

  • Overseeing daily store operations and ensuring that customer service standards are consistently met.
  • Recruiting, training, and managing retail staff, including conducting performance appraisals and providing professional development opportunities.
  • Managing inventory levels and supply chain logistics to optimize stock availability and minimize losses.
  • Developing and implementing operational policies and procedures to improve efficiency and ensure store compliance with company standards and regulations.
  • Analyzing sales figures, market trends, and financial reports to inform strategic planning and decision-making.
  • Setting and monitoring sales targets, as well as planning and executing strategies to achieve them.
  • Maintaining the store's budget, controlling expenses, and planning cost-effective operations without compromising quality.
  • Collaborating with marketing teams to execute promotional campaigns and events that drive footfall and increase customer engagement.
  • Ensuring the store's layout is optimized for a positive customer experience and efficient workflow.
  • Addressing customer complaints and issues promptly, ensuring a high level of customer satisfaction.
  • Coordinating with HR to ensure staff compliance with health and safety regulations.
  • Staying abreast of new industry technologies, retail trends, and best practices to continuously improve store operations.  

Skills & Expertise


Compensation & Other Benefits

  • Salary Review: Yearly
  • Festival Bonus: 2

As per company policy.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Uttara)

Job Highlights

The T&D Officer is responsible for designing, implementing & evaluating training programs to enhance the skills, knowledge, and performance of workers and staff. Ensure the competencies to meet operational requirements, safety, and quality standards.