Officer - Customer Service (Contractual)

BDT(Tk)  Tk. 20000 - 22000 (Monthly) Full time on site
Officer - Customer Service (Contractual)
Job Description

Requirements

Education
  • Bachelor/Honors
Additional Requirements
  • Age 20 to 28 years
  • Good Communication skill in both Bangla and English.

  • Basic Computer Skill like MS Word, Excel, Email etc.

  • No Experience is required.


Responsibilities & Context

We are seeking a dynamic and energetic officer purely for a 6-month contractual position, with the potential to transition to a permanent role based on performance during the contract period and subject to availability of vacancies for a permanent role.

  • Handle customer/applicant queries personally or via email, telephone.

  • Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.

  • Ensure all administration and logistics of document delivery to client.

  • Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.

  • Ensure proper positioning of Value Added Services and achieve sales target.

  • Encourage applicants to provide feedback on services provided and their overall experience in the office.

  • Ensure that the entire process is completed within the mandated Turn Around Time.

  • Adhere to the environment health and safety policy/objectives and guidelines of the organization.

  • Ensure error free data entry, bar code generation, reporting & inventory management.


Skills & Expertise


Workplace

Work at office

Employment Status

Contractual

Job Location

Chattogram, Dhaka, Sylhet

Job Highlights

Akij Cement is looking for a dynamic Officer-Corporate Sales to drive market expansion, build strong client relationships, and achieve sales targets. The role involves executing sales strategies, acquiring new clients, and ensuring service.