Requirements

Additional Requirements

• Age 30 to 55 years

• Minimum 7 years of professional experience, with at least 3 years in a similar position in a humanitarian context, preferably in the Rohingya response.
• Proven ability to effectively manage healthcare projects in stressful, time-sensitive environments.
• Strong leadership and team management skills.
• Excellent communication and presentation abilities, including experience presenting to professional and donor audiences.
• Demonstrated writing and editing skills, particularly in grant proposals and project reports.
• Flexible work attitude with the ability to adapt to changing demands.
• Advanced computer literacy (MS Word, Excel, PowerPoint, KoBo, Google Meet, Zoom, Teams, etc.).
• Experience in research and publication is an advantage.

Responsibilities & Context

Background of Gonoshasthaya Kendra (GK) and the Project:

Gonoshasthaya Kendra (GK) is a national NGO registered as a Public Charitable Trust in 1972. GK operates with two core visions: (a) "The fate of the poor decides the fate of the country," and (b) "The development of the country depends on the development of women."

GK implements various programs and projects in partnership with UN agencies, INGOs, and other organizations, including UNDP, UNHCR, WFP, WHO, World Bank, European Union, Christian Aid, Action Aid, Save the Children, Plan Bangladesh, and Medico International, among others.

GK operates 43 health centers in 19 districts, two 250-bed hospitals, the largest kidney dialysis center in Bangladesh, a university, a Gonoshasthaya somaj victik medical college, a dental college, a Gonoshasthaya Institute of Health Sciences, a pharmaceutical industry, and a vocational training school. GK has received numerous national and international awards for its contributions to healthcare and disaster response.

As one of the largest healthcare service providers in the Rohingya response in Cox’s Bazar, GK, in partnership with Malteser International, is implementing the project "Primary Health Care, Nutrition, and Emergency Relief for Conflict and Disaster-Affected Populations in Bangladesh." This initiative aims to save lives, improve access to essential healthcare services, and strengthen crisis preparedness for Rohingya refugees and host communities, particularly for women, children, and vulnerable populations.

Main Responsibilities: The Medical Coordinator (MC) reports to the Project Coordinator and is responsible for managing and supervising Clinic Managers and technical staff in health facilities across three Rohingya camps in Cox’s Bazar and 5 Community Clinics in Kutubdia. The MC ensures quality implementation of project activities, liaises with relevant humanitarian agencies, and provides technical support for project execution.

The MC will maintain professional relationships with the Health Sector, SAG, ISCG, and other technical working groups, attending relevant meetings and ensuring project alignment with sectoral policies. The role requires at least 50-60% field visits to oversee healthcare services, ensure adherence to minimum health service package and standards, and support governance in health service provisions.

Detailed Responsibilities:

Technical and management:

• Provide coordination and technical guidance for project planning, implementation, and monitoring, ensuring high-quality and timely healthcare responses.
• Collaborate with the Project Coordinator to ensure adequate resources for seamless healthcare service delivery in the health facilities.
• Support program implementation, including recruitment, training, work plan development, procurement, inventory planning, and budget management.
• Assess training needs and build the capacity of Clinic Managers and technical staff.
• Produce high-quality technical reports for donors, sectors, GK management, and stakeholders.
• Contribute to timely government approvals, including preparing FD-6 and FD-7 applications and fulfilling government reporting requirements (CIC, NGOAB, DC, etc.).
• Develop/adapt SOPs, technical guidelines, and tools to enhance project quality and different service provisions such as consultations, emergency health service, nutrition, MHPSS, SRH etc.
• Support the design of program strategies, concept notes, and funding proposals in collaboration with internal and external experts.

Coordination & Representation:

• Maintain professional relationships with the Health Sector, ISCG, INGOs, NGOs, and local government agencies such as the RRRC office, CiC, and Civil Surgeon’s Office.
• Represent GK at relevant meetings, workshops, and seminars to promote the GK-MI project.

Team Management and Capacity Building:

• Oversee Clinic Managers, Medical Officers, and Outreach Officers, providing guidance, setting performance objectives, monitoring performance, and conducting annual performance appraisals.
• Provide feedback and coaching to ensure continuous performance improvement.
• Conduct training needs assessments for technical staff and facilitate capacity-building activities, including formal training, on-the-job training (OJT), mentoring, and coaching.

Logistics & Compliance:

• Contribute in ensuring procurement and supply chain management of medicines, medical consumables, and laboratory reagents in coordination with the Warehouse Officer and Logistics Manager.
• Ensure compliance with GK policies and procedures across all project activities.
• Attend monthly GK staff meetings in camps and host communities and report to management for decision-making.
• Contribute to emergency preparedness and response strategies, actively participating in timely emergency interventions.
• Conduct regular field monitoring visits (minimum 50% of working time), documenting findings and implementing corrective actions.

Special Note:

• Perform additional assignments as entrusted by GK management, based on mutual agreement.
• GK management reserves the right to modify this job description as necessary, in consultation with the incumbent and Malteser International.

Skills & Expertise